9
LIMITED WARRANTY:
What Is Covered
Your Pinnacle
®
PIN AMP 800 features a limited warranty as follows. Your PIN AMP 800 is covered by this
warranty for a period of two (2) years from the date of original purchase. The warranty covers all
necessary parts and labor to return the amplifier to proper working order. Housing surfaces, and other
exterior parts subject to normal wear and tear are not covered except where an inherent structural defect
becomes evident.
Parts replacement and labor will be performed at the discretion of Pinnacle Loudspeakers and will be
provided free of charge unless (in the opinion of our service department, service representatives, or
engineering department) the system has failed due to abuse or negligent operation.
What Is Not Covered
This warranty will be void and no free services performed if we or any party acting as our agent
determines that the system has been connected to an impedance load less than 2 Ohms or had any of its
elements removed or tampered with in any way whatsoever. Furthermore, if your PIN AMP 800 is not
found to be defective a service charge will be levied. In either case the minimum charge will be $30.00.
An additional charge will be applicable for same day service where possible and this charge will always be
in effect even if the actual parts and labor are covered by this warranty. Pinnacle Loudspeakers reserves
the right to make the final determination of whether or not the system has been damaged by abuse or
negligent operation.
To Obtain Service
To obtain service under this warranty, either contact your Pinnacle
®
dealer or us directly at (516) 576-9052
or
[email protected]. If you
ship your PIN AMP 800 you are responsible for packing and shipping insurance. The freight must be prepaid. We will, however, pay return freight charges on any
returned PIN AMP 800 that qualifies for in-warranty service. Sorry, we cannot accept any collect freight
charges. You must include a note, attached to the unit, with your name, phone number or email address,
and return shipping address (no Post Office boxes), indicating the nature of the problem you are
experiencing. For warranty service you must also include a copy of your dated sales receipt. YOU MUST
FIRST CONTACT US FOR THE CUSTOMER SERVICE SHIPPING ADDRESS IN YOUR AREA IF YOUR
DEALER IS NOT EQUIPPED FOR THIS SERVICE. Please be sure to pack any items you ship us
carefully since we cannot be held responsible for damages incurred during shipping.
This warranty may be transferred to a subsequent owner.
SAVE YOUR ORIGINAL SHIPPING CARTON AND PACKING MATERIALS, AS WELL AS THIS
WARRANTY AND YOUR SALES RECEIPT. YOU WILL NEED THEM TO OBTAIN SERVICE UNDER
THE PROVISIONS OF THIS LIMITED WARRANTY.
(1 pages)
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